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About Veon Consulting

Veon brings best in commercial open source consulting on SAP Integration via SOA architecture, SugarCRM, Magento and Wordpress platforms. It offers value for money solutions for enterprises which want to become smarter

How to use CRM for Order Management

Small business owners want to have things simplified. For them software is no different. Instead of setting up ERP and CRM application separately and have them integrated, they end up having a single system for the entire life-cycle of a customer. Typically it is easier to customize and set up things within the CRM application [...]

By | December 19th, 2016|CRM|0 Comments

Step by Step tutorial on how to use Data loader in Salesforce

Imagine you want to upload a huge amount of data to your Salesforce.com environment. Let’s be more specific, imagine you want to upload about up to five million records. Now of course for a certain number of records we can just go the usual way and upload a csv file but for five million records [...]

By | December 13th, 2016|CRM|0 Comments

You have won a customer – What Now

Usually CRM  systems are implemented to support the sales activity and process. But what happens when you actually close a deal? How do you ensure customer retention? How do you keep your customers happy? A CRM is by its name a customer relationship management tool. The name is talking about customers, not leads, not opportunities [...]

By | November 22nd, 2016|CRM, SugarCRM|0 Comments

Stock-Out Versus Inventory Cost – A retailer’s paradoxical nightmare

There’s a big paradox in retail and that is the nightmare between stock out, which means basically that an item is out of stock, and high inventory costs that accrue when a lot of items are kept in stock to avoid stock out. You see where we are getting at here. It seems like one [...]

By | October 24th, 2016|SAP|0 Comments

Customer Support is crucial except when..

The usual best practice for business owner is structured around delighting their customers. Front desk operation, call centers solutions and many more solutions have been designed and implemented world over.However can you ever neglect them? As a customer relationship management company, I am prompted to say NO. However after going through so many business transactions [...]

By | July 16th, 2015|CRM|0 Comments

SugarCRM Plug-in to convert your current theme into a responsive one

The last thing a sales guy would like is to open up a desktop and punch data into a CRM application. So even though companies spend thousands of dollars on implementing a customized SugarCRM, many a times they face the problem of low user adoption and even lower business value realization from CRM. One of [...]

By | December 11th, 2014|CRM|3 Comments

Affordable Alternate to Salesforce.com Integrated with SAP

SAP is undoubtedly one of the most robust enterprise resource planning systems in the world. Most of the head quarter based staff like the inherent control and structure it brings to the enterprise. However Salesforce automation needs of an enterprise needs are different. A light weight customer relationship management application which can be integrated with [...]

By | June 5th, 2014|CRM|1 Comment

WordPress plug-in for SugarCRM Integration

Open source applications are rocking the world today specially in the small and medium enterprise segments. SugarCRM and Wordpress are two such platforms which have been used extensively. Many companies have made their custom application using these open-source platforms instead of going for custom application development from scratch. SugarCRM helps companies achieve their KPIs related [...]

By | May 28th, 2014|CRM|7 Comments

Top 3 Reasons Why Going forward Customer Experience will decide the fate of your business

It’s interesting to observe how our behavior changes as per the situation we are put in. For instance our thought process as a customer versus that of a service provider can be quite different. For instance Sally, a business owner, more often than not thinks about winning new deals, profitability and about closing deals when [...]

By | May 7th, 2014|CRM|4 Comments