Health Care Equipment Distribution Firm chooses Veon to integrate SugarCRM with SAP
Home/Health Care Equipment Distribution Firm chooses Veon to integrate SugarCRM with SAP
Health Care Equipment Distribution Firm chooses Veon to integrate SugarCRM with SAPVeon Consulting2020-01-09T20:49:08+00:00
Web Based Integrated SugarCRM on top of SAP ECC 6.0 Backoffice!
Maximum Use of Standard SAP Standard Objects
We minimized ABAP developments and hence the lowered the total cost of ownership of the project. In fact only about 8% of the overall development was spent on SAP related development. Rest was all handled via customizing the PHP based SAP SugarCRM Connector.
Best Practices while Integrating with SAP
We used smart combination of SAP Integration technologies – IDOCs and RFC (BAPIs) to ensure maximum returns on investment and use SAP way of integrating a third party application.
Layered and Robust Approach
The integration between SAP and SugarCRM was approached at three levels. Each preceding level forms the base for next level of integration.These layers were (i) Enterprise Structure integration between SAP and SugarCRM (ii) Master Data Synchronization (iii) Real Time Data Exchange for transactions.
SMS Integration for Mobile Service Workforce
Third party integration for sending and receiving SMS response into SugarCRM thus making service engineers more efficient.
Customer Testimonial and Business Benefits
Given the fact that alternatives like SAP CRM and Salesforce.com were proving to be very costly, client narrowed down on SugarCRM, the most popular commercial open-source solution.
The approximate savings turn out to be in the tune of $ 180,000 per-annum.
“Having SAP and SugarCRM Integrated will help our initiative in a big way” – Founder and Managing Director, Health Care Manufacturing and Dist. Enterprise.